
A new survey suggests that many workers in the Philippines are teaching themselves how to use artificial intelligence outside of work.
The Salesforce and YouGov study, which looked at over 1,000 office workers across the country, found that personal use of AI builds more trust than company-led training. About 68% of respondents said using AI at home made them trust it more at work. Another 70% said it made them feel more confident.
Younger workers showed the highest levels of trust, with nearly 3 out of 4 saying their personal AI use helped them see the technology in a more positive light at the office.
While many workers are already using AI on the job, companies are falling behind in training. Only about a third of workers said their employer provides training on AI tools. Even fewer said their company encourages managers to share how they use AI or invests in ways for employees to learn from each other.

This gap comes with risks. When workers use unapproved AI tools on their own, companies may potentially lose control over sensitive information. Poorly trained employees may also make mistakes or overlook errors in AI-generated content.
Despite the lack of formal training, most workers expect AI to become a normal part of their jobs. Nearly half said they want to use AI to handle some tasks while helping them do better on others. Many also said they want clearer guidance on what skills they need to develop.
When asked what would help them feel more comfortable using AI at work, workers pointed to three things: access to good tools, knowing which skills to build, and understanding how AI makes decisions.
The study also found that personal AI use is changing what workers expect from businesses. More than 40% now want faster service, fewer mistakes, and smarter solutions from the companies they deal with.
Across different age groups, AI use is fairly even. Older workers are more likely than their younger colleagues to see AI as a way to work outside their usual areas of expertise.
Right now, workers are mostly using AI for practical tasks like finding information quickly, writing, and brainstorming ideas. Looking ahead, they believe creative thinking, data skills, and problem solving will be the most important abilities in the AI era.
This article, Most Filipino workers learn AI skills on their own, not from employers — study, was originally published at NoypiGeeks | Philippines Technology News, Reviews and How to's.
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